Privacy policy
Effective date: November 4, 2025
This policy explains how Recreatus collects, uses, and protects client and website user information.
1. Information We Collect
We collect information to effectively provide our services and manage client relationships:
- Personal Identification Information (PII): Name, email address, phone number, and company name collected when you use the "BOOK A CALL" feature, sign up for services, or contact us.
- Business Information: Details regarding your brand, growth objectives, budget constraints, and project scope, provided during initial consultations and project execution.
- Usage Data: Information collected automatically when you visit our website, including IP address, browser type, pages viewed, time spent on the site, and referring websites.
2. How We Use Your Information
We use the collected data for the following strategic purposes:
- Service Delivery: To plan, execute, and manage the contracted Marketing, Branding, Digital, Advertising, and Production services (e.g., developing user profiles, deploying campaigns, managing digital assets).
- Communication: To schedule, confirm, and follow up on consultations, and to send important updates regarding projects and services.
- Optimization: To analyze website usage and user behavior, helping us improve our website performance, UX, and service offerings.
- Legal Compliance: To comply with legal obligations, enforce our terms, and protect the rights and safety of Recreatus and our clients.
3. Data Sharing and Disclosure
We do not sell or rent Personal Information to third parties. We may share data only under the following limited circumstances:
- Service Providers: With third-party vendors and partners (e.g., analytics providers, cloud hosting, media platforms) necessary to perform essential business functions (like deploying digital campaigns or hosting client assets). These parties are bound by confidentiality agreements.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order).
4. Security of Data
We implement reasonable security measures designed to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have the right to request access to the data we hold about you, request corrections, or request deletion of your Personal Information. Please contact us directly to exercise these rights.
6. Changes to This Privacy Policy
We reserve the right to update this policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on this page.